State Farm® Insurance Agent Lem Howard
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Patrick Robertson
May 28, 2025
5
out of
5
rating by Patrick Robertson
"It was a pleasure speaking with Pat Richardson today she helped me with all of my issues I was having today..."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Netta Morgan
May 23, 2025
5
out of
5
rating by Netta Morgan
"Ms. Pat has been serving my insurance needs for 25 years. She is very pleasant to deal with. Ms. Pat services are exceptional. They are always ready and available to assist in my needs. I"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Patricia Moncure
May 23, 2025
5
out of
5
rating by Patricia Moncure
"Pat Richardson and every team member I’ve spoken to in Lem Howard’s office has provided exceptional care. If you were in search of a new agent look no further."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sabreen Mateen
May 20, 2025
5
out of
5
rating by Sabreen Mateen
"A special thank you to Ms. Pat Richardson for her assistance today. Courteous, knowledgeable, caring and honest. Have a great day, Ms. Pat."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Lanette Wallace
May 16, 2025
5
out of
5
rating by Lanette Wallace
"I have been with state farm for over 20 years and I love it! Mrs.Pat has been wonderful! She always listens, she's super attentive, she's super knowledgeable, and if she doesn't know, she always finds out and follows up! I highly recommend this location!"
We responded:
""Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!""
Desmond Brown
April 30, 2025
5
out of
5
rating by Desmond Brown
"Absolutely love Ms. Pat and the Lem Howard team!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
B. W.
April 29, 2025
5
out of
5
rating by B. W.
"I was serviced by Pat Richardson. She was very helpful. Professional customer service, means a lot. Thank you 😊"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tammie Hill
April 22, 2025
5
out of
5
rating by Tammie Hill
"Lem Howard Agency is very professional and knowledgeable; If you want to save money, call today!!!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
NicoleB
April 21, 2025
5
out of
5
rating by NicoleB
"Pat is wonderful. 10/10 experience and made me feel more than comfortable switching over to Lem State Farm. Thank you once again"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Lois Hyde
April 18, 2025
5
out of
5
rating by Lois Hyde
"Patricia Richardson delivers first class service each time I need assistance. I am so grateful for her service and support."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Reginald Copeland
April 15, 2025
5
out of
5
rating by Reginald Copeland
"Pat Richardson is the best ever. She resolved all of my issues and answered all my questions. Pat is very knowledgeable and I would have rated her a 6 but only 5 were available. If you are looking for agent look no further Pat is what you need. Also, she responded immediately to my inquiries."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Gwendolyn Morgan
April 14, 2025
5
out of
5
rating by Gwendolyn Morgan
"Pat, Abby, and Mr.Howard have always been respectful and immediately responsive in my interactions with this State Farm location for at least 10 years."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jackie Eberhart-Wilson
April 7, 2025
5
out of
5
rating by Jackie Eberhart-Wilson
"My husband and I have worked with Pat Richardson for about 20 years now. Pat’s attention to detail and customer service are truly exceptional.."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Aldric Pace
April 1, 2025
5
out of
5
rating by Aldric Pace
"Over 25 years, Pat has consistently provided exceptional service. She is very knowledgeable of products offered by State Farm and is able to explain information in a way that is easily understandable and consumable by anyone who has limited insurance knowledge. She is always very responsive to calls and emails. Pat is personable and adjusts her approach to meet individual customer needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Danny Dunston
April 1, 2025
5
out of
5
rating by Danny Dunston
"Ms. Pat is the GREATEST!! I dealt with Her for the very first time and she was very pleasant as well.As professional and most of all effective everything was everything was done perfectly.I had the perfect coverage in a matter of 15 minutes.Excellent everything"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Yvonnie Scott
April 1, 2025
5
out of
5
rating by Yvonnie Scott
"Mrs. Pat is very professional and knowledgeable. She is caring, proficient, prompt. She makes you feel like a family member instead of a customer!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Patricia Sargent
March 28, 2025
4
out of
5
rating by Patricia Sargent
"Pat Richardson and the entire office has always been helpful, polite and solved any issues I have had during the past 35 plus years as a client. Len Howard has also helped and been right on top of any problems or issues for me as well. Looking forward to many years of continued service with this group. Thanks for always being there for me."
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
Tee John
March 28, 2025
5
out of
5
rating by Tee John
"Agent Pat Richardson has consistently provided me with exceptional customer service! If you are looking to do business with State Farm at this agency, ask for Pat. I truly appreciate her knowledge and professionalism. She is extremely patient and thorough, as she always take time to field my questions regarding my coverage."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Leah Fleming
March 26, 2025
5
out of
5
rating by Leah Fleming
"Ms. Pat is such a pleasure to work with. She always finds me the best rates and coverage. I would highly recommend this office for your insurance needs, you won’t be disappointed!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Hildred Robinson
March 24, 2025
5
out of
5
rating by Hildred Robinson
"Efficient, knowledgeable and always professional!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Erica Wiggins
March 20, 2025
5
out of
5
rating by Erica Wiggins
"I was in a pinch standing at the rental car counter, Pat handled my needs expeditiously! She located my policy and sent what I needed ever so quickly!! We even laughed a bit on our call. Thank you Pat for your awesome customer service!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
T'maya Henderson
March 19, 2025
5
out of
5
rating by T'maya Henderson
"Pat is and always be a pleasure to work with. She is always pleasant to speak with and always addressed my insurance policy questions and concerns. Lem Howard's office is a fantastic and State Farm will always have my business!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Berlinda Taylor
March 17, 2025
5
out of
5
rating by Berlinda Taylor
"Pat Richardson, whom I have had a professional, caring experience with. Pat definitely meets the needs of the customers. Pat provides exceptional service to all customers, explains product and Taylor's them to your needs. Always pheasant, makes me feel important as a State Farm customer for many, many years. I appreciate Pat for her exceptional, client building trust, that she extends to all customers. Pat is one in a million as a State Farm professional. Thank you Pat Richardson . Sincerely, Berlinda Taylor"
We responded:
"Thank you for your review. Pat is always willing to help our customers navigate the complexities of insurance."
Barbara Sanders
March 13, 2025
5
out of
5
rating by Barbara Sanders
"Pat Richardson is always kind and courteous when you call. She is so knowledgeable and there to help you with all insurance needs. State Farm is extremely lucky to have her as an employee."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Johnny Dee
March 7, 2025
5
out of
5
rating by Johnny Dee
"Miss Pat is amazing!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"