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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lois Hyde

April 18, 2025

5  out of  5
rating by Lois Hyde
"Patricia Richardson delivers first class service each time I need assistance. I am so grateful for her service and support."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Reginald Copeland

April 15, 2025

5  out of  5
rating by Reginald Copeland
"Pat Richardson is the best ever. She resolved all of my issues and answered all my questions. Pat is very knowledgeable and I would have rated her a 6 but only 5 were available. If you are looking for agent look no further Pat is what you need. Also, she responded immediately to my inquiries."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gwendolyn Morgan

April 14, 2025

5  out of  5
rating by Gwendolyn Morgan
"Pat, Abby, and Mr.Howard have always been respectful and immediately responsive in my interactions with this State Farm location for at least 10 years."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jackie Eberhart-Wilson

April 7, 2025

5  out of  5
rating by Jackie Eberhart-Wilson
"My husband and I have worked with Pat Richardson for about 20 years now. Pat’s attention to detail and customer service are truly exceptional.."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Aldric Pace

April 1, 2025

5  out of  5
rating by Aldric Pace
"Over 25 years, Pat has consistently provided exceptional service. She is very knowledgeable of products offered by State Farm and is able to explain information in a way that is easily understandable and consumable by anyone who has limited insurance knowledge. She is always very responsive to calls and emails. Pat is personable and adjusts her approach to meet individual customer needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Danny Dunston

April 1, 2025

5  out of  5
rating by Danny Dunston
"Ms. Pat is the GREATEST!! I dealt with Her for the very first time and she was very pleasant as well.As professional and most of all effective everything was everything was done perfectly.I had the perfect coverage in a matter of 15 minutes.Excellent everything"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Yvonnie Scott

April 1, 2025

5  out of  5
rating by Yvonnie Scott
"Mrs. Pat is very professional and knowledgeable. She is caring, proficient, prompt. She makes you feel like a family member instead of a customer!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Patricia Sargent

March 28, 2025

4  out of  5
rating by Patricia Sargent
"Pat Richardson and the entire office has always been helpful, polite and solved any issues I have had during the past 35 plus years as a client. Len Howard has also helped and been right on top of any problems or issues for me as well. Looking forward to many years of continued service with this group. Thanks for always being there for me."
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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Tee John

March 28, 2025

5  out of  5
rating by Tee John
"Agent Pat Richardson has consistently provided me with exceptional customer service! If you are looking to do business with State Farm at this agency, ask for Pat. I truly appreciate her knowledge and professionalism. She is extremely patient and thorough, as she always take time to field my questions regarding my coverage."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Leah Fleming

March 26, 2025

5  out of  5
rating by Leah Fleming
"Ms. Pat is such a pleasure to work with. She always finds me the best rates and coverage. I would highly recommend this office for your insurance needs, you won’t be disappointed!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Hildred Robinson

March 24, 2025

5  out of  5
rating by Hildred Robinson
"Efficient, knowledgeable and always professional!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Erica Wiggins

March 20, 2025

5  out of  5
rating by Erica Wiggins
"I was in a pinch standing at the rental car counter, Pat handled my needs expeditiously! She located my policy and sent what I needed ever so quickly!! We even laughed a bit on our call. Thank you Pat for your awesome customer service!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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T'maya Henderson

March 19, 2025

5  out of  5
rating by T'maya Henderson
"Pat is and always be a pleasure to work with. She is always pleasant to speak with and always addressed my insurance policy questions and concerns. Lem Howard's office is a fantastic and State Farm will always have my business!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Berlinda Taylor

March 17, 2025

5  out of  5
rating by Berlinda Taylor
"Pat Richardson, whom I have had a professional, caring experience with. Pat definitely meets the needs of the customers. Pat provides exceptional service to all customers, explains product and Taylor's them to your needs. Always pheasant, makes me feel important as a State Farm customer for many, many years. I appreciate Pat for her exceptional, client building trust, that she extends to all customers. Pat is one in a million as a State Farm professional. Thank you Pat Richardson . Sincerely, Berlinda Taylor"
We responded:
"Thank you for your review. Pat is always willing to help our customers navigate the complexities of insurance."
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Barbara Sanders

March 13, 2025

5  out of  5
rating by Barbara Sanders
"Pat Richardson is always kind and courteous when you call. She is so knowledgeable and there to help you with all insurance needs. State Farm is extremely lucky to have her as an employee."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Johnny Dee

March 7, 2025

5  out of  5
rating by Johnny Dee
"Miss Pat is amazing!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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osei adoma

March 4, 2025

5  out of  5
rating by osei adoma
"Ms Richardson is a professional, professional - highly skilled - very knowledgeable - always returns calls and request timely - very up beat and a talented customer service representative that is always welcoming and who effortless helps, assists and relates to her customers!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Hummingbird

February 26, 2025

5  out of  5
rating by Hummingbird
"Ms. Richardson was very nice. Ms. Richardson actually took the time to prepare a quote and saved me money on my home and auto insurance. Thank you Ms. Richardson."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jamaal Hudson

February 25, 2025

5  out of  5
rating by Jamaal Hudson
"Pat Richardson has been taking care of me for years now and let’s just say she did it again. I asked for a quote and she came back with me paying half of what I was paying. I know Pat and State Farm will take care of me when I need insurance"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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trevor jackson

February 20, 2025

5  out of  5
rating by trevor jackson
"I'd like to share why I remain a Statefarm customer: it's because of Ms. Pat! She's highly effective, professional, and treats me like family. In fact, I prefer to only work with Ms. Pat."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Hassan Swann

February 19, 2025

5  out of  5
rating by Hassan Swann
"I can’t say enough great things about Pat Richardson and the exceptional service she provides! From the moment I reached out, she took the time to truly understand my needs and find the best coverage at the most competitive rate. Pat's knowledge of the industry, attention to detail, and dedication to customer satisfaction are unmatched. What really sets Pat apart is her responsiveness and willingness to go above and beyond. Whether answering my endless questions, adjusting policies to fit my changing needs, or guiding me through ways to save bread, Pat has been a true professional every step of the way. I feel completely confident knowing my insurance is in her hands. If you’re looking for an insurance agent who genuinely cares and delivers top-tier service, look no further than Pat Richardson I Highly recommend it!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Christopher Cooper

February 18, 2025

5  out of  5
rating by Christopher Cooper
"It is always a great experience when I speak with Pat Richardson pertaining to any issues I may have.. I would definitely recommend State Farm insurance to anyone looking for new insurance coverage.."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Melissa Rodgers

February 14, 2025

5  out of  5
rating by Melissa Rodgers
"My representative Pat is Always, processional , courteous and most of all kind! She responds back in a timely manner and Always willing to assist where needed!!! Hands down the Absolute Best!!!"
We responded:
"We are honored by your review. Thank you for taking the time to inform us of your experience. We're glad you are satisfied with the service from my State Farm office. We are always here to assist you with your insurance needs."
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Ty Isabella

February 14, 2025

5  out of  5
rating by Ty Isabella
"Wonderful insurance agency! I feel 100% secure having them cover my auto insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Chameka Smith

February 13, 2025

5  out of  5
rating by Chameka Smith
"I've been with State Farm for some years now, and I couldn't be happier. Their customer service team and Mrs. Richardson are always responsive and friendly, whether I'm asking a simple question or inquiring about a new policy. They're always helpful, sociable, and accessible."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"